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2026-01-25 12:22:56

People Also Ask

Q Why Is My Order Processing?

A After you place an order In Alipearl Hair Store, the order status will be displayed pending, which means that we are preparing your order and haven't ship it out yet. Once we ship out your order, we will inform you of the tracking number by email, you can check your email. In order to make sure only great hair reach to you, some hair wigs need many days to customize, please give us some time to prepare it, we will appreciate your understanding and patience. If your order is urgent, please let us know in advance.

Q Why Can't I Track My Order?

A If you can't track your order:
1.Please make sure you place your order at https://www.alipearlhair.com/, and entered the correct email address and order number.
2. If you confirm email address and order number are correct, please contact us to confirm whether we have provided you with the correct tracking number. Please also check if we have changed the shipping information. Our email is server@alipearlhair.com
3. If everything is correct, please check it in a few hours, sometimes shipping companies will take 1-2 days to update new delivery information on their website, there maybe a few hours delay about system. Hope you can understand.

Q Why Is My Order Delayed?

A We definitely will deliver your order in time under normal circumstances. While, shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. And If the hair you purchased needs to be customized, it will take several days. Once the customization is completed, we will arrange delivery immediately and email you the tracking number.

Q What Time Are You Working?

A We're available 24/7 to assist you. Any questions, please feel free to contact us.
Due to time zone differences, our replies may be slightly delayed—thank you for your understanding.

Q The Best & Fast Way to contact Alipearl

A Customer Service:
Email: server@alipearlhair.com
WhatsApp: +8613303748706
iMessage: +8613303748706
Wholesale:
Email: wholesale@alipearlhair.com
WhatsApp: +8618203647020/ +8615890076489
iMessage: +8618203647020/ +8615890076489

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